Help! My Merchant Account was Shut Down!
The worst possible scenario has actually happened: you have been turned off from your current processor due to what they called “excessive chargebacks” or your account has been deemed “high risk” and they are no longer willing to take the liability on the account. We are willing to guess you didn’t see this coming and what’s worse is they are now holding all your funds! How are you supposed to get another account within a day? How are you going to make payroll when they have held all your deposits? This could seriously put you out of business! So you Google “high risk merchant accounts” and figure this is your only option; the fees are high, you will need to pay a reserve and funding time could be five days? You apply anyway as you think this is your only option and they decline you because you are on MATCH! Wait- what does that even mean??
Take a deep breath and relax, we have experience with this exact scenario and many close to it or worse (oh yes, we have heard it all).
How are we different? Ok, for starters we have our own in-house risk and underwriting departments with a combined 58 years’ worth of experience, we attend several industry conferences a year to keep up to date with the trends, the chargeback rules and we have the experience and relationships to ensure you get the best possible service. This is not some huge company who outsources a call center to answer our phones; each one of our merchants becomes part of our family and we take pride in your business as if it is our own. We can honestly say we still process for the first merchant we ever signed— how is that for loyalty? We want to help you succeed, we want to help get your chargebacks under control, we are a small business too and we understand your needs.
Make the best decision for your business today, call us and let us earn your business- you will never look back 1-800-930-4476.